Last Updated: August 2026
Welcome to C.Kay's Designs. Your privacy matters to us, and we are committed to handling your personal information responsibly. This policy explains what we collect, how we use it, when it may be shared, and the choices available to you. It is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
By visiting or ordering from our website, you agree to the practices described here.
Information We Collect
- Full name
- Billing and shipping address
- Email address and phone number, where provided
- Order details
- Payment confirmation information from Stripe, our payment processor
- IP address, browser type, and device information
- Website usage data collected through cookies
We only collect what is necessary to operate our website, process orders, and provide support.
How We Use Your Information
Your information may be used to process and deliver orders, respond to enquiries, send order updates, improve our website and customer experience, detect fraudulent activity, and meet legal obligations.
Cookies
We use cookies to keep items in your cart, remember your preferences, support secure checkout, and measure site performance. Most browsers let you manage or block cookies, though disabling them may limit some site features, including checkout functionality.
Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate, including Stripe for payment processing, shipping partners, and technical service providers, or when required by law.
Data Security
We use reasonable administrative, technical, and organisational measures to protect your information, though no method of online transmission or storage is completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to fulfil the purposes described here, including processing orders, maintaining records, and meeting legal obligations. When no longer needed, information is securely deleted or anonymised.
Your Rights
You may have the right to request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time. You can also lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your data has been mishandled.
Third Party Links
Our website may link to third party sites for your convenience. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information.
Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time to reflect changes to our business or legal requirements. The updated version will be posted on this page.
Contact Us
Questions about this Privacy Policy? Reach us anytime through our Contact Us page.
